For almost two decades, passengers at a town’s main railway station have repeatedly been promised lifts – but they have never arrived. Travellers at Luton, named among England’s 10 worst stations in 2009, still face flights of stairs to reach most platforms. Gold medal-winning Paralympian and wheelchair user Baroness Tanni Grey-Thompson said the 18-year wait was “ridiculous” and “completely unacceptable”. Karen James, 53, is unlikely to be among them in the future. In May, she moved away from the Bedfordshire town where she had lived all her life, partly due to the continued lack of lifts. A wheelchair user since 2018, she has osteoarthritis in her back, and fibromyalgia which causes chronic fatigue, brain fog and dizziness.
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