Here are the results:
When the CrowdStrike software bug broke 8.5 million computers around the world, some organisations had to dig out old binders for instructions, buy computers, and use paper to take orders. Even in cyberspace, pen and paper systems could be effective workarounds.
Several companies have discovered the limitations of paper-based processes – they don’t scale and are often slow. IT failure roleplay exercises before a live incident can positively impact employees’ responses when a crisis hits.
Security experts are urging companies to plan for IT failure emergencies by setting up paper copies of vital documents, providing training days where employees will use flipcharts and paper, and preparing for fax machines as backup. And, they have been warned, there may be little time to act before you become a cyber-attack victim.
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