A single mother says delays to branded school uniform supplies has left her £100 out of pocket.
Bethany Hall, 24, from Daventry, Northamptonshire, spent more than £250 on clothing for her two daughters at Rascals Uniform in early August – but she has still only received “around £50 worth” of the order.
The delays have forced Ms Hall to buy unbranded uniforms to ensure her children were properly dressed for the new school term.
“It’s hard as a single mum and I left myself short [by ordering the extra clothes] because they needed them. I’m appalled by it,” Ms Hall said.
Other parents in the area have told the BBC they have had similar issues with Rascals Uniform.
Lots of local parents have complained about the lack of progress with orders from Rascals Uniform…
We asked for a refund two or three weeks ago [in person] and haven’t received it…
Technically that’s theft. It’s very frustrating.
James Wright, 37, from Daventry, is still missing a fleece for his six-year old daughter that he ordered in July – and also asked the store for his money back.
Gwen Whithall from Braunston said she tried to contact Rascals Uniform about her missing order four times, but had still not had a response…
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